Visitor FAQOrganizer FAQ

Frequently asked questions

Visitor FAQ

Where is GR Ljubljana located?

GR Ljubljana is situated in the heart of Ljubljana, just a short walk from the city center, at Dunajska Cesta 18, 1000 Ljubljana. The venue is easily accessible by car, public transport, bike, or on foot. For detailed directions, please visit our How to reach us page.

Does GR Ljubljana organize events?

Yes. GR Ljubljana is the official organizer of the Alpe-Adria Fair, Home Fair, and Nature and Health Fair. Comprehensive information for both visitors and exhibitors is available on the dedicated website for each fair.

For all other events hosted at our venue, please contact the event organizer directly for details regarding the program, schedule, and ticketing.

 

Where can I find information about a specific event?

GR Ljubljana hosts both public and private events. For events open to the public, you can find details in our Event Calendar or on the official website of the event or its organizer. For private or invitation-only events, information is typically provided to attendees directly by the organizer.

 

Where and how can I buy tickets?

Information regarding ticket sales is available on the official website of the event or through the event organizer.

 

Does my ticket include free travel on LPP city buses?

For certain events, your paper or digital ticket includes free transport on LPP city buses on the day of your visit. Please check the event website or contact the organizer to see if this benefit applies to your ticket.

 

How do I use my ticket on LPP city buses?

If your ticket includes an LPP QR code, simply hold the code 10–15 cm below the validator on the bus. Wait for the audio or visual signal to confirm that your ticket has been successfully validated.

 

Whom should I contact regarding the event program or schedule?

For the most up-to-date information on programs and schedules, please visit the official event website or contact the organizer directly. They are the best point of contact for any specific questions you may have.

 

How can I get to GR Ljubljana by public transport?

If you are coming from out of town, we recommend arriving by train or intercity bus, as both the train and the bus terminal are only a few minutes' walk from the venue. For those traveling within Ljubljana, the LPP city bus is the fastest and most reliable choice: the Razstavišče stop is located right in front of the venue entrance. More information is available on our How to reach us page.

 

Where can I park?

If you are arriving by car, please note that parking in the vicinity of GR Ljubljana is currently limited due to numerous construction sites. We recommend using Park and Ride (P+R) facilities, where you can park your vehicle and take an LPP bus directly to the venue. For more detailed information, please visit our How to reach us page.

 

Is the venue accessible by bike or on foot?

Yes. If you are based in Ljubljana, arriving by bike or on foot is both easy and practical. Bike racks are conveniently located near the venue entrances.

 

Is the venue accessible for people with disabilities?

Yes. GR Ljubljana provides safe and independent access for visitors with various types of disabilities. All main entrances are wheelchair-friendly and equipped with ramps. Most halls are located on a single level without stairs, while other areas are fully accessible via elevators. For any specific requirements or event-specific arrangements, we recommend contacting the event organizer in advance.

 

Are restrooms available during events?

Yes. There are plenty of restroom facilities available at or in the immediate vicinity of all halls. These facilities are fully accessible and clearly marked. If needed, we can provide companions or additional assistance to ensure visitors with disabilities have easy access.

 

Are pets allowed?

Whether or not pets are allowed depends on the specific rules of each individual event. For detailed information, please contact the event organizer directly.

 

Is catering available?

Catering is provided at many of our events. The scope and type of food and beverage options are determined by the event organizer. Additionally, the immediate surroundings of GR Ljubljana offer a wide variety of choices to suit every taste. For more recommendations, visit our Experience Ljubljana page.

 

Are there ATMs at the venue?

No, there are no ATMs located directly within the venue. However, several ATMs are available in the immediate vicinity of GR Ljubljana.

 

Is Wi-Fi available for visitors?

Yes. Free wireless internet access is available to all visitors throughout the GR Ljubljana premises.

 

Whom should I contact if I lose something at an event?

If you have lost an item, please first contact the event organizer. Alternatively, you can contact us directly at info@gr.si or call +386 (0)1 300 26 00.

 

Whom can I contact for general visitor information?

For questions regarding a specific event, please contact the event organizer directly. For general inquiries about the venue, you can reach GR Ljubljana at info@gr.si or by calling +386 (0)1 300 26 00.

 

What is the smoking policy at the venue?

Smoking is strictly prohibited in all indoor areas of GR Ljubljana. Smoking is only permitted in designated outdoor areas.

 

Are electronic cigarettes and vapes allowed indoors?

No. The use of electronic cigarettes and vapes is strictly prohibited in all indoor spaces. They are only permitted in outdoor areas.

Organizer FAQ

How can I organize an event at GR Ljubljana?

We recommend that you first submit an inquiry with the basic details of your event (type of event, tentative date, size, and any special requirements). You can submit your inquiry via our website here or contact us directly at:

ANJA MIJATOVIĆ
Director of the Congress and Event Department 
Phone: +386 (0)1 300 26 50
Email: anja.mijatovic@gr.si 

MIHA GARTNER
Congress and Event Department Manager
Phone: +386 (01) 300 26 27
Email: miha.gartner@gr.si


What is the venue rental process?

The rental process is carried out in collaboration with the GR Ljubljana team, who will guide you every step of the way, from your initial inquiry, site visit, and proposal preparation, to the final contract signing and event execution.

What kinds of halls are available and what types of events are they suitable for?

There are 23 multi-purpose halls of various sizes available, suitable for fairs, congresses, conferences, as well as business, cultural, and entertainment events. The venue offers a total of 12,323 m2 of indoor and 8,844 m2 of outdoor space, all of which can be flexibly interconnected and customized to meet the specific needs of your event. For more detailed information, please visit our Halls page.

Is it possible to connect multiple halls?

Yes. Our halls can be connected and adapted, allowing for a flexible layout that accommodates even the largest and most complex events.

Is it possible to hold a congress and an exhibition on the same level?

Yes. The venue allows for an integrated, single-level layout where exhibition and congress spaces are located in the immediate vicinity of each other. This ensures optimal participant flow and a seamless experience for all participants.

Is it possible to view the premises before making a decision?

Yes. Site visits are always possible and can be arranged by prior appointment with the GR Ljubljana team.

What technical equipment is available?

GR Ljubljana provides modern AV equipment and comprehensive exhibition engineering solutions for all types of events. Detailed information regarding our technical services and available equipment is available on the Services page.

Can I bring my own technical contractors?

Yes. GR Ljubljana does not require exclusivity when choosing technical contractors. However, if you choose external providers, additional technical coordination fees will apply, as specified in our quote.

What types of layouts do the halls support?

The halls offer a variety of layouts, including theater, classroom, U-shape, reception, or banquet setups, all of which can be customized to fit your event's specific concept.

How is access managed for delivery and load-in?

Access for delivery, load-in, and load-out is organized in accordance with the venue's technical capabilities and the specific event schedule.

Where do the exhibitors and crew park?

By prior arrangement, parking for exhibitors and the organizing team is provided on the venue's plaza, in accordance with the event's logistics plan.

What are the load-in/load-out timeframes?

The specific windows are determined individually, depending on the complexity of your event and our venue's overall schedule.

Do you provide support for accreditation and ticketing?

Yes. By prior arrangement, we can provide support for accreditation, registration, and ticket validation systems.

Is the venue suitable for hybrid or online events?

Yes. GR Ljubljana provides the necessary technical infrastructure and professional support to host both hybrid and online events.

Can we apply our own branding to the venue?

Yes. The premises can be customized and branded to align with your event concept, provided that the venue's technical and safety guidelines are followed.

Are storage and back-office spaces available?

Yes. Storage and support spaces for organizers, exhibitors, and contractors are available by prior arrangement.

What are the cleaning arrangements?

Cleaning services are provided in accordance with the scale and schedule of your event and are determined in your rental agreement.

How are event security services organized?

Security and steward services are provided in accordance with the specific requirements of the event and in compliance with the applicable legislation.

Are we allowed to bring in our own catering service?

Yes. You may select an external catering partner for your event.

What are the rental terms and conditions?

The terms and conditions of the rental are defined in the quote and contract, which are customized to the type and scale of the event.

How long is the date reserved for?

Selected dates are temporarily reserved until an agreed-upon deadline. If necessary, the reservation can be extended, provided there are no other inquiries for the same slot.

Do you offer sustainable event solutions?

Yes. GR Ljubljana offers various sustainable solutions and provides support for organizing environmentally responsible events. More information about the venue's sustainable initiatives is available on the Sustainable Solutions page.

Where is GR Ljubljana located?

GR Ljubljana is located in the center of Ljubljana, just a short walk from the heart of the city, at Dunajska cesta 18, 1000 Ljubljana. It is easily accessible by car, public transport, bike, or on foot. More information can be found on the How to reach us page.

How far is the venue from the city center?

The venue is approximately a 10-minute walk from the very heart of Ljubljana, making additional transport unnecessary.

How can event visitors reach the venue?

Visitors can reach GR Ljubljana on foot, by bike, LPP city buses, train, or intercity bus. Due to the limited number of parking spaces in the vicinity, the use of public transport or Park and Ride (P+R) parking lots is recommended. More information is available on the How to reach us page.

Is visitor parking available?

Parking in the vicinity of the venue is currently limited due to numerous construction sites nearby and varies depending on the event. We recommend that organizers direct visitors to use Park and Ride (P+R) parking lots. More information can be found on the How to reach us page.

Is parking available on the GR Ljubljana plaza?

Yes. By prior arrangement, parking can be organized on the GR Ljubljana plaza for organizers, exhibitors, special guests, or visitors, in accordance with the event's logistics plan.

Are there any hotels near GR Ljubljana?

Yes. Within the immediate vicinity of GR Ljubljana, there are 519 hotel rooms available, providing guests with comfortable and quick access to the event.

Planning an event?

Contact us to receive a customized proposal tailored to your needs.

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